Chapter 5.14.2
Support Policy Statement – Equipment
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Content of an Equipment Support Policy Statement (SPS)
5 Engineering maintenance policy. 2
6.1 Trade and training requirements
12 Product Support – Through Life Management Plan (TLMP)
Chapter 5.14 outlines the role of the Support Policy Statement (SPS). This chapter provides a template for an Equipment SPS. (Chapter 5.14.1 provides a template for an Aircraft SPS.)
Content of an Equipment Support Policy Statement (SPS)
Provide a brief description of the equipment, its operational role and the numbers to be supported. The introduction should contain details of:
1 Issue number and date.
2 The ILS Plan from which information contained in this SPS was derived.
3 The previous SPS, which has, if applicable, been superseded.
4 The method of procurement.
5 The numbers procured and their application.
6 The agencies responsible for:
6.1 The development of the equipment.
6.2 Aircraft and/or Platform integration.
7 The dates, where appropriate, for:
7.1 Initial delivery.
7.2 Release-to-Service (RTS).
7.3 In-Service Date (ISD).
8 The planned in-service build up.
9 Any unusual features that are likely to influence support arrangements.
Detail the aim of the SPS as follows:
The aim of this SPS is to define the support arrangements necessary to maintain [Equipment] in the Military Air Environment (MAE).
Detail the authorities with management responsibilities. These are to include the following:
1 Design Organization - Identify Design organizations.
2 Release to Service Authority (RTSA) - Provide details of the RTSA responsible for approving the Release to Service (RTS).
3 IPT - Provide details of the person nominated within the IPT as the Project Engineer (PE) together with any delegated authorities for aircraft support that may include the equipments included in the safety case. Aspects to be considered are:
3.1 Engineering.
3.2 Supply.
3.3 Contracts.
3.4 Finance.
3.5 Technical Information (TI).
3.6 Aircrew publications.
3.7 Quality Assurance.
4 Operating Authority - Identify the Operating Authority.
5 Role Office - Detail the Role Office responsibilities for:
5.1 Aircraft.
5.2 Ground Support.
5.3 Training.
5.4 Quality Assurance.
6 Unit - Detail the unit responsibilities within the Forward and Depth organizations.
Detail the security classification of the equipment or system. Specify any security protection requirements, eg TEMPEST, and the maintenance of the integrity of such protection: JSP 440 refers. Consider associated equipment SPSs, Security Policy Statements and dispersed operation requirements when appropriate.
5 Engineering maintenance policy
MAE maintenance policies are implemented through a 2-level maintenance construct – Forward and Depth. JAP 100A-01 Chapter 1.4 and Chapter 1.5 provide further details of this construct and the roles played by IPTs and FLCs in providing Forward and Depth support. In this section, describe the preventive and corrective maintenance policies applicable to the equipment for:
1 Scheduled maintenance - Provide a full description of the equipment’s maintenance cycle, including periodicities and latitudes for anticipation and extensions. Each maintenance cycle is to be allocated to the appropriate maintenance construct - Forward or Depth.
2 Out-of-phase maintenance - State the broad requirements for any out-of-phase maintenance; JAP 100A-01 Chapter 5.3 refers.
3 Equipment acceptance - State the requirement for any pre-issue acceptance checks.
4 Anti-deterioration maintenance - State the requirements for any anti-deterioration maintenance; JAP 100A-01 Chapter 5.1 and Chapter 5.8 refer.
5 Maintenance of equipment in storage - State the arrangements for the maintenance of equipment in storage; JAP 100A-01 Chapter 5.3 refers.
6 Calibration - Detail the requirement for calibrating the equipment. This is necessary if Special Test Equipment (STE) is the subject of the SPS.
7 FSAST-installed equipment - Consider the effect of equipment installed on Flight Simulators and Synthetic Trainers (FSAST).
8 Software support - Describe the arrangements for software support; JAP 100A-01 Chapter 12.8 refers if appropriate.
9 Quality assurance - Detail the Quality Management System (QMS) for the platform; JAP 100A-01 Chapter 15 refers.
10 Safety and environment - Detail how the safety of the equipment and its operating environment is to be managed; JAP 100A-01 Chapter 11.6 refers. Identify any safety hazards or specific maintenance precautions pertinent to the equipment - in-use and during maintenance. Refer to the equipment Safety Management System. A non-exhaustive list of topics to be considered is:
10.1 Environmental - thunderstorm warning - refuelling operations.
10.2 Contamination of equipment by body fluids.
10.3 Radio frequency.
10.4 High voltages.
10.5 Hazardous materials.
10.6 Laser emissions.
10.7 Maintenance precautions - Specify maintenance precautions to be adopted when maintaining the system/equipment, eg Electro-Sensitive Semiconductors Devices (ESSD). Consider special handling and storage requirements.
6.1 Trade and training requirements
Specify the trades and levels of skill/experience to be employed, ensuring that the levels set are the minimum required for the task. Detail the requirements for any aircraft or equipment type or pre-employment training; JAP 100A-01 Chapter 4.1 and Def Stan 05-130 Mil-Reg 145.30 refer.
1 General Purpose Test and Measurement Equipment (GPTME) - State the reference for scales of GPTME. Detail the maintenance and calibration policy, including that for built-in test equipment; JSP 886 Vol 5 Pt 1 refers.
2 Special-to-Type Test Equipment - State the reference for scales for special-to-type test equipment. Provide maintenance policy details as appropriate.
3 Ground support equipment (GSE) - State the references for the scales of GSE including general purpose hand tools; JAP 100E-10 refers.
4 Special- to-type GSE - Identify special-to-type GSE and detail its maintenance requirements and scales for use.
5 Special-to-type hand tools - Identify the requirement for any special-to-type hand tools, if applicable.
1 Air Publications - Identify the authorized air publications for the equipment and the standard to which they are written. When compiling this section, refer to the following publications:
1.1 JAP 100A-01 Chapter 8.1.
1.2 JSP(D) 543 - Defence Technical Documentation - Policy and Requirements.
1.3 AP100Z-0001 - Air Technical Publications referencing System, Coding Lists and Procedures.
1.4 JSP 420 - Publishing your MOD Book.
1.5 Def Stan 00-60, Part 10 - Electronic TI production process, plus subsequent control and amendment.
Note:
TI is to be produced, delivered, output and amended in an electronic format, unless it can be shown that this does not meet the operational requirement, user needs, or is not cost-effective for the life cycle of the equipment.
2 Maintenance schedules - Identify maintenance schedules authorized for the equipment and the responsible Schedule Maintenance Agency.
3 Engineering maintenance documentation - Detail the maintenance documentation applicable to the equipment; JAP 100A-01 Chapter 7 refers.
4 Fault reporting procedures - Detail the fault reporting and Mandatory Fault Reporting Instruction (MFRI) procedures applicable to the equipment; JAP 100A-01 Chapter 7.5.1 refers.
5 Special Instruction (Technical) (SI(T)) - Detail the arrangements for issuing SI(T); JAP 100A-01 Chapter 10.5 refers.
6 Joint-Service responsibilities - Detail the procedures for obtaining support from, or providing support to, other Services.
1 Equipment support - Identify the resources required to support the equipment; Def Stan 05-130 refers.
2 Accommodation - Identify the accommodation and any infrastructure requirements; Def Stan 05-130 refers.
1 IT Systems - Detail any IT systems that are provided exclusively to support the equipment.
2 Logistic Information Systems (LIS) - Detail the utilization of LIS for the equipment; JAP 100A-01 Chapter 7.3 refers.
Detail the provision for logistic support in response to the build-up of equipment deployment, including dispersed deployment. Detail the arrangements necessary to invoke Expedient Repair; JAP 100A-01 Chapter 9.12 refers.
12 Product Support – Through Life Management Plan (TLMP)
The TLMP provides the support solution for an aircraft or equipment and documents the requirement to maintain an effective support system that will include a process for obsolescence management and spares scaling. This section of the SPS is to include the arrangements for:
1 Post-Design Services (PDS).
2 Modifications.
3 Aircraft Engineering Development and Investigation Team (AEDIT).
4 Industry and contractual support.
5 Post-production support.
When compiling this section refer to the following publications: JAP 100A-01 Chapter 10.4, Def Stan 05-123, Def Stan 05-130 and JSP 886 Vol 7 Pt 2.
Supply support policy is contained within JSP 886, The Defence Logistics Support Chain Manual. IPTs are mandated to deliver an assured support solution through the use of the Support Solutions Envelope (SSE). The SSE contains four Key Support Areas (KSAs):
1 Sustainability (KSA 1).
2 Support Engineering (KSA 2).
3 Joint Supply Chain (KSA 3).
4 Logistics Information (KSA 4).
Detailed advice and guidance on the application of KSA 3 to individual projects is available from the Supply Chain Support, Support Solutions Teams based at Abbey Wood for Fixed Wing projects and Yoevilton for Rotary Wing projects. Failure to engage with the Support Solutions teams, as early as possible in the development of any proposed support solution, will increase the risk of a non-compliant support solution being developed.